BlurfieldHelp

Managing bookings

Confirm, reschedule and track appointments and reservations.

Bookings lists every appointment and reservation. Each row shows the bookable, the time (or date range for stays), assigned staff, the customer, party size/quantity, the amount with a payment badge, whether a reminder was sent, and any intake answers.

Filters & views

  • Status — merged from your appointment and reservation flows.
  • Bookable — filter by a specific service/table/room.
  • Staff — filter by who it's assigned to.
  • List, day, week and month views are available.

Statuses (and what they do)

  • Unconfirmed — holds the slot, awaiting confirmation.
  • Confirmed — slot held; the pre-booking reminder will fire.
  • Done — completed (terminal).
  • Cancelled / No-show — terminal; the slot is released.

Actions

  1. Use the primary button (Confirm / Complete / Cancel / Mark no-show) to advance a booking.
  2. Use the ••• menu to record a payment (Mark as deposit / Mark as paid) or jump to another status.
  3. Reminders are sent automatically before the booking time.
You can rename statuses in the booking flow builder — the system reads each status's role, so reminders and availability keep working whatever you call them.

Last updated 2 July 2026