Sending broadcasts

Broadcasts send an approved template to an audience — announcements, offers, restocks. Open Broadcasts → New broadcast. Broadcasts are a paid add-on.

Composing

• Name — for your reference.
• Template — pick an Approved template (refresh the list if you just created one).
• Header media — upload or paste a URL if the template has an image/video/document header.
• Variables — fill each {{token}}; values are substituted per customer at send time.
• Dynamic buttons — supply URL suffixes or coupon codes for dynamic buttons.

Audience

• Quick segments — All, New, Repeat, Active (7d) or Win-back (inactive 30d).
• Order metrics — min/max orders, min/max spent, min/max average order value.
• Signup recency — joined within / before N days.
• Engagement — active within / inactive for N days.
• Pick customers — or search and tick individual customers. A live count shows your reach.

Schedule & test

• Send now, at a specific time, or on a schedule (daily/weekly, with an optional end date).
• Test send — fire the broadcast to one phone number to check the live render first.

The list tracks each broadcast's status (draft, scheduled, sending, sent, failed) plus recipients, delivered and read counts, and a Meta billing summary.