Managing your products

Your catalog is what customers browse and buy. Products sync to your Meta catalog so they appear inside WhatsApp. Open Catalog → Add item → Single to create one. The form adapts to your business type, so you may not see every field below.

General information

• Name — the product name (required, up to 200 characters).
• Brand — shown for ecommerce/grocery/pharmacy-type stores.
• Description — a longer description customers read before buying.
• Price — the base price (required for products).
• Currency — INR (default), USD, EUR, GBP, AED, SGD or MYR.
• Discount — a sale amount, toggled between percentage and flat amount; the resulting sale price is shown below.
• Unit price & unit — price per kg/g/l/ml/piece/dozen/pack/plate (grocery-type stores).
• Sizes & colours — for apparel/ecommerce, pick preset sizes (XS–XXL, plus custom) and colour swatches.
• Stock — quantity on hand (products only).

Advanced details

• Availability — in stock, out of stock, preorder, available for order, or discontinued.
• Condition — new, refurbished or used.
• SKU — your own stock code. URL — a product page link.
• GTIN / MPN — barcode / manufacturer part number (for catalog quality).
• Item group, gender, age group, material, pattern — variant attributes for apparel.
• Google / Facebook product category — searchable category for the Meta catalog.

Sidebar settings

• Tags — free keywords that make items searchable in chat.
• Traits — business-specific attributes (e.g. spice level, diet) the AI uses to match requests.
• Collections — add the item to published collections.
• Images — a main image plus up to 10 additional images.
• Visibility — published, scheduled (pick a date) or hidden.
• Category — the catalog category name used for WhatsApp.

Saving & the catalog list

1. Save draft keeps it unpublished; Publish saves and syncs to WhatsApp.
2. The catalog list has four views (large, small, landscape, list) — your choice is remembered.
3. Add items five ways: Single, Quick add, CSV import, Photo scan, or Menu scan.
4. Use Sync to WhatsApp to select items and push them to your Meta catalog; each card shows "Synced" or "Not synced".

Your plan caps how many items you can publish — the page shows "X of Y items used".