Settings & integrations

Settings is where you connect channels and configure how your store runs. Sections are grouped into Business, Selling, Channel and Account. Sensitive areas ask for your password once per session.

Business

• Business profile — logo, name, type, and your WhatsApp public profile (about, description, email, address, websites).
• Location — your store name, address and map pin.
• Hours — a weekly open/close schedule and an auto open/close toggle.

Selling

• Fulfilment — delivery, pickup, dine-in or visit; for delivery set radius, fee, minimum order, prep time, travel speed and distance-based zones.
• Orders — your order/appointment/reservation status flows.
• Booking — slot interval, lead time, max advance, buffer, check-in/out, deposit/payment mode and a cancellation policy.
• Payments — your collection UPI ID (free) plus a tab per enabled gateway (Razorpay, PayU, Cashfree, Paytm, PhonePe, Stripe, BillDesk, Zaakpay) where you enter that gateway's keys; secrets are write-only and webhook URLs are shown to copy.
• Shipping — your warehouse pickup address plus a tab per courier add-on (Delhivery, Blue Dart, XpressBees, DTDC, Shiprocket) for credentials.

Channel

• Meta settings — a 5-tab hub: Meta access token, WhatsApp (phone number ID, WABA ID, webhook verify token + status check), Catalog connection, Instagram, and Click-to-WhatsApp/Conversions API. A "Verify details" button checks the connection.
• Instagram tab — connect your Instagram (Facebook-Login if it's linked to a Facebook Page, else Instagram-Login), the webhook, and the Instagram Shop toggle. It also has two engagement tools: Ice breakers — up to 4 tappable FAQ questions shown at the top of a new DM; and a Persistent menu — an always-available menu (up to 5 items) inside the DM thread. Edit them and click Save & publish to push them to Instagram; a tap starts a chat the AI answers.
• Notifications — toggle alerts for orders, handoffs, digests and product news.

Account

• Billing & usage — your plan, add-ons, usage meters (catalog items, locations) and a billing history.
• Account — change your password and manage login sessions (see and log out other devices).